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IVR

Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via a keypad. ... The term voice response unit (VRU) is sometimes used as well.

IVR definition software DSC provides its own interactive voice response software library. Routines can be called from most modern computer programming languages including Visual Basic, C and C++. This IVR software uses pre-recorded phone prompts as menus to allow callers the option to obtain information maintained.

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